Shipping Policy

Most orders ship from our warehouse in Southern California. Orders received by Noon PST ship same day in most cases. We ship all orders within 2 business days.

Shipping Rates

Continental US (lower 48 states)

FREE ground shipping on orders over $49! $5.95 flat rate shipping for orders under $49.

Alaska & Hawaii

We offer flat rate ground shipping to Alaska and Hawaii based on order total. Proceed to checkout to check rates.


FREE ground shipping on orders over $400. Flat rate ground shipping on orders under $400. Proceed to checkout to check rates.

Note: Canadian customers may incur a "brokerage fee" in addition to duty/taxes when receiving packages across the border. The fee usually ranges from $30-$60USD depending on value. Most orders will be charged a duty fee by your local customs office. We are not responsible for, and we do not provide refunds or credits for the customs duty fee or Fedex/UPS brokerage fees.

International Orders

Alpha Bidet does not ship internationally at this time.

Shipping Carriers

Alpha Bidet uses Fedex, UPS, and USPS.

Average Delivery Times

Orders shipped to the West coast usually take 1-3 business days. Orders shipped to the East coast usually take 3-5 business days. Orders to Canada take 5-9 business days depending on your local customs office.

Local Pickup

Yes, we offer local pickup from our warehouse in Monterey Park, CA M-F 9AM-5PM. Give us a call during business hours to schedule an appointment.

Expedited Shipping

Alpha Bidet does not offer expedited shipping at this time. Please check our authorized retailers for expedited shipping options.